Privacy Policy

1. Information we collect

We collect information you provide directly when you contact us. This includes:

• Contact form submissions: Your name, phone number, email address, and description of the service you need, submitted through the form on our Contact page.
• Phone calls: When you call our tracking number, the call is routed through Ringba, a call tracking platform. Ringba may log the originating phone number, call duration, and call time. We do not record calls without disclosure.
• Usage data: Standard web server logs and Cloudflare infrastructure logs may capture your IP address, browser type, referring URL, and pages visited. This data is used for security and operational purposes.

2. How we use your information

We use the information we collect to:

• Respond to your inquiry or schedule a plumbing service appointment
• Provide the plumbing services you requested
• Follow up on open estimates or service requests
• Maintain the security and operation of this website

We do not sell your personal information to third parties. We do not use your information for advertising targeting or share it with marketing partners.

3. Third-party service providers

We use a limited number of third-party services to operate this website and our business:

• Formspree: Our contact form submits data to Formspree, a form processing service. Formspree receives the form fields you submit and forwards them to us by email. Formspree’s privacy policy is available at formspree.io.
• Ringba: Inbound phone calls are routed through Ringba’s call tracking infrastructure. Ringba may process call metadata including originating phone number and call duration. Ringba’s privacy policy is available at ringba.com.
• Cloudflare: This website is hosted on Cloudflare Pages and served through Cloudflare’s CDN. Cloudflare may process connection data including IP addresses as part of its infrastructure and DDoS protection services. Cloudflare’s privacy policy is available at cloudflare.com.

4. Cookies

This website does not set first-party cookies for tracking or advertising purposes. Cloudflare may set technical cookies necessary for its CDN and security services to function. These cookies do not track individual users across websites and are not used for advertising.

We do not use Google Analytics, Facebook Pixel, or other behavioral tracking scripts on this site.

5. California privacy rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected about you, the right to request deletion of that information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

To exercise your rights under the CCPA, contact us using the information in Section 6 below. We will respond to verifiable consumer requests within 45 days as required by law.

6. Contact for privacy questions

For questions about this privacy policy or to submit a CCPA request, contact us at:

Cerritos Plumbing Pros
11150 Bloomfield Ave Ste B
Cerritos, CA 90703
Phone: (855) 575-2890

7. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of this website after a policy update constitutes acceptance of the revised policy.